Return policy

Warranty & return:

 Returns

You are entitled to return a item to us, and receive a refund, provided we receivenotice that you wish to return the item within 14 days following the date of receipt of the item. Please notify us of your intention by email: info@voc-rotterdam.com. You will then have a further 14 days to return your product.

Once the returned item has been received, we will refund the order amount due within 14 days after registration of your return, provided that the returned product has not incurred damage, scratches, wearmarks or other adverse markings whilst in you care.

Please note that we ship all our items by registered mail, including insurance, and you will be responsible for paying the carriage cost associated with returns.

If your item is damaged in transit from us, we ask you take pictures and send them to us by email at info@voc-rotterdam.com. Additionallly, we would like to receive photos of the original packaging. 

Guarantee

All our products are guaranteed to be original and in accordance with our description. We ship all our items by registered mail and including insurance. Please note this is the sender(s) responsibillity when returning the goods.

Maritieme Kunst en Antiekhandel Delfshaven / Asian Fine Arts
Voorhaven 33
3025 HC Rotterdam
info@voc-rotterdam.com
T: 0031 (0) 10-4254565
M: 0031 (0) 6-55772444
Chamber of Commerce Rotterdam no. 24239505
VAT no. 1355.40.707.B01

Form for withdrawal:

 * For return shipment we advice you to take a picture of your purchase before sending it back. With insured shipping, it is a requirement that the item is properly packaged. A photo of the final package is an important proof that your product has been sent in a good way.


(only fill in this form and return it if you want to cancel the contract)

- To: Asian Fine Arts 
Voorhaven 33
3025 HC Rotterdam
The Netherlands

info@voc-rotterdam.com
T: 0031 (0) 10-4254565
M: 0031 (0) 6-55772444

- I / We (*) share / share (*) you hereby that I / we (*) our agreement concerning the
sale of the following goods / delivery of the next service (*)
recall / revoke (*):

- Ordered on (DD-MM-YYYY):

- Order number :

- Received on (DD-MM-YYYY):

- Name / names consumer (s):

- Consumer address (s):

- IBAN bank account:

- Date (DD-MM-YYYY):

 

(*) Strike out what does not apply.

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